Shipping and Returns Policy

Shipping and Returns Policy

Last updated: July 2026

At Quovario, we want your shopping experience to be smooth.

Shipping Information

Processing Time

Orders processed within 1-3 business days after payment. Confirmation and shipping notification emails sent.

Delivery Times

• Standard Shipping: 7-15 business days after dispatch.
• Express Shipping: 5-8 business days where available.

Delivery times are estimates. Delays may occur due to weather, customs, holidays.

Shipping Costs

Calculated at checkout based on weight, dimensions, destination. Free shipping may apply above threshold.

Order Tracking

Tracking number emailed after dispatch. Track on our Track Your Order page. Allow 24-48 hours for updates.

International Shipping

We ship worldwide. Customs duties and taxes are recipient responsibility.

Returns

Return Window

Returns within 30 days of delivery.

Return Conditions

• Unused and in original condition.
• Original packaging with tags and accessories.
• Proof of purchase required.

How to Return

1. Email support@quovario.shop with order number and reason.
2. We respond within 1-2 business days with instructions.
3. Pack item securely.
4. Ship to provided address.

Customers pay return shipping unless our error.

Damaged Items

Contact support@quovario.shop within 7 days with photos. We arrange replacement or refund.

Refunds

Approved refunds to original payment method within 5-10 business days. Shipping non-refundable unless our error.

Exchanges

Return original for refund and place new order.

Contact

Questions? Contact support@quovario.shop.